Solutions4

Our Solutions

Current technological advances let all of us feel a bit more connected. Companies are finding new ways to better understand their customers and cater to them. At Nor1, we take it a step further.

Nor1 Merchandising Platform:
Solutions at every stage of the traveler lifecycle to increase revenue and boost customer satisfaction.

 

nor1 travel merchandising platform

We are helping travel companies (hotels, airlines and third-party services) to better know their customers by delivering relevant and targeted communications in order to increase revenue and boost brand experience.  Our breakthrough Decision Intelligence engine, PRiME™, powers Nor1’s merchandising solutions. It uses math, statistics and technology to create relevant communications and offers that are dynamically targeted, optimally priced, and cleverly displayed—in real-time. Nor1 is the first company to provide this level of technological sophistication for the travel industry.

Nor1 shares in our customers’ commitment to generating increased transactional revenue. In turn, that creates new opportunities. Whether we are working with a global hospitality brand, individual property or airline, Nor1 empowers you to take control of your rates and inventory, and the quality of your customer/guest interactions.

Benefits of Nor1’s Merchandising Platform

  • Consistently managed and maintained at all touch points: Pre-arrival, Check-in, In-destination and Post-checkout via mobile web, apps, email, desktop and tablet
  • Cloud-based upgrade hierarchy and price management utility
  • PRiME optimizes post-confirmation upsell prices within boundaries set by properties and brand standards
  • Manage, track and reward properties and employees across brand, chains and properties

“Nor1’s eStandby has allowed Destination to drive short-term incremental revenue at several hotels. eStandby’s key benefit is that nothing is guaranteed at booking, so if the hotel can obtain full up-sell value, the hotel is not committed to upgrade if the room is not available. It’s truly a win-win: incremental revenue for the hotel, tremendous value for the guest.”

—Tyler Williams
Vice President Revenue Services
Destination Hotels & Resorts