eReach™ empowers the hospitality industry to stay connected to their guests throughout the reservation lifecycle. Whether through a mobile device (app or email), desktop or tablet—eReach enables hotels, resorts and casinos to actively merchandise services that increase revenue and enhance the guest experience.
eReach uses the industry’s most sophisticated pricing and merchandising engine, PRiME®, to make dynamic, guest-centric, individually customized upsell offers. The patented PRiME decision engine takes into account all the important factors of the hospitality company and the customer in order to serve an optimal upsell offer in real-time for each individual customer.
Nor1’s eReach allows hospitality companies to continue building guest relationships after their trip has ended. Send customized offers based on guests’ past trip activity to motivate future reservations and bookings—that entices them to come back.
Virtual Kiosk Module
Real-time Intelligence Module