eStandby3

Nor1’s mobile upsell solution delivers targeted, relevant, real-time offers powered by PRiME®.

 

Signup for eReach

 

 

The first and only complete customer engagement platform, eReach allows hotels to stay connected to their guests through their mobile device throughout the travel lifecycle. eReach allows hotels to present relevant upsell offers—at the right place, and at the right time—to increase revenue and enhance the
guest experience.

eReach uses the industry’s most sophisticated pricing and merchandising engine, PRiME®, to make dynamic, guest-centric, and individually customized, upsell offers. The patented PRiME decision platform takes into account all the important factors for the hotel and the guest in order to return the optimal upsell offer in real-time for each individual guest.

  • Engage your guests in real-time
  • Generate revenue by selling more of your hotel’s offerings that include:
    - Restaurants
    - Bar/Lounge
    – Spa
    - Golf
    - other on property activities
  • Share revenues from off-property 3rd-party sources:
    – Local Events
    – Ground Transportation
    – Tours & Activities
    – Retail
  • Increase guest satisfaction and loyalty

Mobile Intrastay upsell offers

eReach infographic

EMAIL EXAMPLE:

eReach Email

Benefits of eReach

  • eReach allows each property to send value-added offers to the traveler
  • Increase wallet share by driving foot traffic to hotel recommended outlets
  • Target different customer segments such as Loyalty Members, Groups, etc.
  • Global brand control with local destination flexibility
  • Track and monitor performance
  • Promo codes allow for easy redemption handling by staff across a wide variety of POS systems
  • Mobile Software Development Kit to integrate into existing brand apps

Augment hotel specific offers with 3rd-party offers:

  • Over 25,000 destination-based offers 
available for immediate transaction
  • Ability to endorse/recommend 
vendors with a ‘stamp of approval’
  • Add your own 3rd-party offers
  • Leverage tracking reports to 
showcase reach and local business 
generated to local affiliates

 

 

VOUCHER EXAMPLE:

Web Drink Voucher

 

 

 

Download Download eReach PDF