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Make every interaction with your customer
simply delightful

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Discover the Nor1 experience.

More Revenue: More engagement means more natural upsell opportunities. Nor1’s eDirect makes it frictionless for your guests to interact with you using text messaging.

Increase Positive Reviews: 78% of customers prefer to text than wait. eDirect enables you to send targeted messages that result in positive reviews.

Improve Service Recovery: With eDirect, you can turn guests’ messages into trackable tasks so that nothing falls through the cracks.

Better Team Collaboration: Communicate across your team in real-time, even on-the-go from the eDirect staff mobile app.